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FAQs
Here are some of the most frequently asked questions
Testing & Diagnostics
1What types of tests do you offer?
2How long does it take to receive test results?
3Do you offer on‑site sample collection?
4Are your test results accepted by veterinary authorities?
5How can I book a test or request a pickup?
Sample Collection & Logistics
6How should I prepare samples for collection?
7Do you handle international sample shipping?
8What's your sample rejection policy?
9Do you provide emergency testing services?
10Can I track my sample's testing progress?
Results & Reporting
11How will I receive my test results?
12Can results be sent directly to my veterinarian?
13Do you provide interpretation of test results?
14How long are results kept on file?
15Can I request retesting if I question the results?
